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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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KerrDog99

October 25, 2024

5  out of  5
rating by KerrDog99
"Super helpful with everything!!"
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Laken

October 17, 2024

5  out of  5
rating by Laken
"Calvin cook has gone above and beyond to meet my needs and assure i understood everything i was agreeing to he was very kind and patient 10/10 recommend asking for him! thanks for making my time matter!!! you rock!"
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Andrea Elizabeth

October 15, 2024

1  out of  5
rating by Andrea Elizabeth
"I initially gave a 5 star review because Nick asked me to, bit that was before the bait and switch. Stay away from State Farm at all costs. They will not honor their quote and will bend you iver without even bothing to use lube. 9/21/2024 update... after asking me for a 5 star review, I noticed when I went into the app today that they're going to be charging me over $100 more than what I was originally quoted for 3 cars. Amd they're charging me gor 2 cars twice. And of course they're closed on Saturday so I can't get this resolved. Stay away. 10.15.2024 - really, stay away. They bait and switch. And don't ever switch from one agent to another, they will bend you iber and not even use lube. Stay away from State Farm and every agent they have. They will not honor the price they quote. Add an extra $100+ to whatever is quoted."
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Benjamin Coston

October 15, 2024

5  out of  5
rating by Benjamin Coston
"Nick Fletcher and his staff (Shelley is always super helpful and expains things clearly) are amazing. They communicate very effectively and always get the answers I need. So good to have a positive experience in the insurance industry. They are amazing!"
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Olivia Petrie

September 27, 2024

5  out of  5
rating by Olivia Petrie
"Calvin was fantastic! He answered all the questions I had and took time to explain everything so that I could understand better. He made the process so easy! Thank you again Calvin!"
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Scott Hunt

September 19, 2024

5  out of  5
rating by Scott Hunt
"Nick and team have done a great job handling car, home, and life insurance for me and my family. Thanks!"
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Brent Wagner

September 18, 2024

5  out of  5
rating by Brent Wagner
"I absolutely love working with Nick and his employees everyone is very helpful Thank you for always have great service"
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Suzanne Schindel

September 16, 2024

5  out of  5
rating by Suzanne Schindel
"So glad Calvin called to give me an updated quote. I'm now paying almost half as much as I was, AND have more coverage! He was great to chat with while getting all the paperwork filled out. He answered all the questions I had, and was very patient with me on things I was not 100% on- so it took a little longer on my end. Highly recommend!"
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Mike Maloney

August 29, 2024

5  out of  5
rating by Mike Maloney
"This company is awesome Calvin helped me with my auto insurance and also bundle my homeowners insurance and all came out why less then my last insurance thank you guys so much 😀"
We responded:
"Hi Mike! Thank you so much for the kind words! We appreciate you! "
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Ryan Hausbeck

August 20, 2024

5  out of  5
rating by Ryan Hausbeck
"I was really happy with Calvin who gave me the best insurance i could get"
We responded:
"Thanks, Ryan! "
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Dan Heading

August 19, 2024

5  out of  5
rating by Dan Heading
"We have been with State farm at this location for years, and the office staff have always been polite and courteous. I've never had a single complaint, and they've always been helpful for us."
We responded:
"Thank you so much, Dan! "
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Chris Perez

July 2, 2024

5  out of  5
rating by Chris Perez
"Great customer service"
We responded:
"Thank you, Chris!"
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Dallas Cousineau

June 28, 2024

4  out of  5
rating by Dallas Cousineau
"Very friendly and informative staff!!"
We responded:
"Thank you for the review, Dallas! We appreciate your business!"
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Devon D

June 24, 2024

5  out of  5
rating by Devon D
"Couldn’t have asked for a more friendly and respectful interaction even found me cheaper insurance with more benefits would recommend to anyone looking for a quote on some insurance"
We responded:
"Devon, Thank you so much for the kind words! We are happy we could help and happy you gave us a shot! "
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Teri Furtaw

June 24, 2024

5  out of  5
rating by Teri Furtaw
"Very helpful, clear and concise. Nick Fletcher Bay City is the best."
We responded:
"Thank you for the kind words! We try our best!! "
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Ian Mathison

June 24, 2024

5  out of  5
rating by Ian Mathison
"Nick and his team are always incredibly helpful, knowledgeable and professional! They provide a high level of service and intelligence in the insurance space, I highly recommend them!"
We responded:
"Thank you, Ian! We appreciate you! "
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Ethan Hayes

June 19, 2024

5  out of  5
rating by Ethan Hayes
"Calvin Cook was a great representative and helped me in a very timely manner. I would recommend him."
We responded:
"Thank you, Ethan! "
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Kelly Ryan

June 17, 2024

5  out of  5
rating by Kelly Ryan
"I had the pleasure of working with Calvin for my insurance needs. He was very knowledgeable and helpful, I am very happy to be back with state farm!"
We responded:
"Kelly, Thank you so much! We are happy to have you back too! "
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Dean NaDell

May 10, 2024

5  out of  5
rating by Dean NaDell
"Talked to Calvin today because I couldn’t navigate the website to get a quote on my own. Super helpful and really cool person on top of that. Feel like we’d be good friends. He even managed to get me cheaper rates than any other insurance company I tried to get ahold of. State Farm is definitely the way to go."
We responded:
"Thanks, Dean! Calvin is one of our best, and we are always trying to be a good neighbor! "
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Douglas Rocheleau

May 7, 2024

5  out of  5
rating by Douglas Rocheleau
"So Audrey and Shelly are amazing there I definitely remember recommend this place for insurance I will refuse to go anywhere else"
We responded:
"Thank you, Doug! "
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Molee Bello

May 1, 2024

5  out of  5
rating by Molee Bello
"Had the pleasure of working with Calvin Cook. He made signing up as well as finding discounts for me very easy. Great attitude will definitely recommend to anyone looking for insurance to go through."
We responded:
"Thank you!! "
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Sarah Richmond

May 1, 2024

5  out of  5
rating by Sarah Richmond
"I just transferred my auto policy to State Farm. Nick has been more than helpful from the beginning!"
We responded:
"Thank you, Sarah! We appreciate you and look forward to working together! "
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Brandi Durfee

April 4, 2024

5  out of  5
rating by Brandi Durfee
"Calvin provided me with such a great experience with great communication, he's personal and friendly, overall the best service!"
We responded:
"Thank you so much, Brandi! "
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Twan W

April 1, 2024

5  out of  5
rating by Twan W
"Excellent service they answer all your insurance needs & questions. The staff is amazing. Calvin did an amazing job answering all my Questions & was prompt with service"
We responded:
"Thank you! Calvin is one of our best at providing auto, home, life and health insurance! "
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Sir Surreal

March 29, 2024

5  out of  5
rating by Sir Surreal
"Nick was nice and quick in getting us renter's insurance"
We responded:
"Thank you! "